New and replacement ID cards

If you are a new »Ê¹Ú²ÊƱ employee or contractor, this guide will help you obtain or replace your »Ê¹Ú²ÊƱ ID card. For students, please visit The Nucleus: Student Hub for ID card services.
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As a new »Ê¹Ú²ÊƱ employee, you can obtain your staff ID card from the Security Office at Gate 2. Your first card is complimentary, but a $25 fee applies for any replacement due to loss or theft.
If you are a new starter who is not directly employed by »Ê¹Ú²ÊƱ, you will need pre-approval to obtain a card. After approval, you can get your ID card from the Security Office at Gate 2 for a fee of $25.
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If you are a trade contractor, complete your Contractor Induction Training before applying for an ID card. After training, submit the Contractor ID Card Application form to your »Ê¹Ú²ÊƱ project manager. Once approved, bring the form to the Security Office at Gate 2 to obtain your ID card for a $25 fee.
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If your ID card is expiring or has expired, you can replace it at no cost by bringing the old card to the Security Office at Gate 2.
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If your ID card is lost or suspected stolen, cancel it immediately by contacting Protective Services at 9385 6000 or emailing ID.cards@unsw.edu.au. A $25 fee applies for replacement unless you provide a police report for a stolen card.
If your ID card is damaged or not working, you can replace it at no cost by bringing it to the Security Office at Gate 2.
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All ID cards are initially issued without building access. To request access, a member of your administration team should email id.cards@unsw.edu.au. The processing time is two business days.
If your prior access has expired, request a renewal by having your administration team email Protective Services Management. The turnaround time is two business days.
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You can pay for your ID card or lanyard online or in-person using a credit/debit card. Present your receipt when collecting your ID card or lanyard from the Security Office at Gate 2.
Pay for your and/or your . You can pick up your card from Security and Traffic Management office.
Protective services management
Gate 2 Security Office
Open: 24 hours a day, 7 days a week
T: 9385 5111 (between 8am-4pm, on workdays)
E: id.cards@unsw.edu.au
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Gate 11, Botany Street, Kensington 2033
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Phone:Â 02 9385 5111
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