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Sample submission

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How to submit samples

Submitting samplesÌýfor all genomic analysis (exceptÌýSanger sequencing) follows an easyÌý6 step process:

  1. Obtain a quote.Ìý
  2. Check that you have enough sample for the requested analysis.Ìý
  3. Accept ourÌýquote.
  4. Submit your order online.
  5. Prepare your samples.
  6. Pack your samples and ship them to us.

Ìý

See below detailed 6 step process to follow for sample submission. Please note that skipping a stepÌýwill lead to a delay in your projectÌýand an increase in turnaround time.

Step 1

Obtain a quote

  • Ìýyour project details i.e. sample number, species, sequencing depth, analysis typeÌýetc.Ìý
  • If you are unsure please provide as much informationÌýas you can and we will take it from there.Ìý
  • If you are sending samples from overseas please provide detailedÌýinformation on the sample so that we can assess quarantine status.

Step 2

Check that you have enough sample

  • Refer to your quote for theÌýamount, concentration and volume required for the service.
  • CheckÌýthat your samples meet theÌýsample submission requirements outlined in your quote.Ìý
  • Refer to your quote for specific submission instructions e.g. resuspension buffer, plate layout etc.Ìý
  • Issues with quantity or quality? PleaseÌýcontact usÌýfor advice.

Step 3

Accept our quote

  • Email usÌýa copy of your Purchase Order (PO). PO's should be raised to »Ê¹Ú²ÊƱ (ABNÌý57 195 873 179).Ìý
  • Paying by credit card? Request an invoice and pay in full before sample submission.Ìý
  • From »Ê¹Ú²ÊƱ? Complete a Confirmation of Budget form and provide yourÌý»Ê¹Ú²ÊƱ project code at the time of online submission.
  • Please ensure you ship your samples to us within 30 days of accepting our quote.

Step 4

Submit your order online

  • New customer?Ìý Sign up for an account andÌýread ourÌýguide to online sample submission.
  • Returning customer?ÌýÌýto your account to submit your samples.
  • To avoid upload errors download a new copy of the submission form each time you submit.
  • Please ensure that you select the correct submission form for the service you require.Ìý
  • By completing an online submission you are agreeing to ourÌýstandard service terms.

Step 5

Prepare your samples

  • Ensure you refer to your quote for specific submission instructions.Ìý
  • Label tubes/plates with the unique ID issued during online submission (step 4 above).
  • Plates must also be labelled with the container name e.g. plate 1, 2, 3.Ìý
  • Projects with less than 10 samples can be submitted in 1.5 ml tubes.
  • Do notÌýuse screw cap or strip tubes, or seal tubes with parafilm, foil or tape.Ìý
  • Projects with 10 or more samplesÌýmustÌýbe submitted in 96-well PCR plates (clear wells, semi or fully skirted), unless otherwise specified.
  • Make sure that plates are well sealed,Ìýread our helpful plate sealing guide.
  • If the project requires multiple runs/plates, randomise your samples.
  • We can accept dried samples, just remember to tell us on the submission form what volume to resuspend them in.

Step 6

Packing and shipping

  • Our recommended couriers areÌýÌýandÌý.Ìý
  • Place tubes/plates in a plastic bag and wrap in bubble wrap.Ìý
  • If shipping samples frozen, freeze them fully before packing.
  • If shipping on dry ice use granular dry ice not dry ice blocks and includeÌýenough dry ice to last forÌýtwo days.Ìý
  • Include a printed copy of the electronic submission form with the package.
  • Notify us by email when your samplesÌýhave been shippedÌýand provide us with an approximate delivery date.Ìý
  • If you are shipping from overseas contact us to obtain a copy of our import permit. A new permit mustÌýbe requestedÌýeach time you ship.

Shipping address

Ramaciotti Centre for Genomics
Upper Campus Store, Room LG018
E26, Bioscience South
LG018 Loading Dock,
Via Gate 11 Botany Street,
»Ê¹Ú²ÊƱ Sydney NSW 2052
Australia

Tel: (02) 9385 1241

Hours: Monday to Friday, 8.00am - 4.00pm

In person drop off

Ramaciotti Centre for Genomics
Level 2, Biosciences South Building (E26)
Botany Street
»Ê¹Ú²ÊƱ Sydney, NSWÌý 2052

Tel: (02) 9385 1241

Hours: Monday to Friday, 9am - 4pm

Please call to check that there will be someone available to accept them.

NOTE: If you are submitting samples for Sanger sequencing please visit theÌýSanger sequencing pageÌýfor detailed instructions.

Find out more
Sample requirements
Learn more
Quality control
Learn more
Standard service terms
Learn more
FAQs
Learn more