Mental health support
Where to reach out for help with your mental health

On this page: Access Mental Health Connect, check out further resources and read about our mental health strategy at »Ê¹Ú²ÊƱ.
In case of an emergency
In Australia
If your life or somebody else’s is at risk, contact Triple Zero immediately.
📞 000Ìý📞 02 9385 6666 (On-campus emergency support)
When overseas
If you’re in a life threatening situation abroad, contact »Ê¹Ú²ÊƱ Protective Services.
📞Ìý+61 2 9385 6666
There are many ways you can access mental health support. Whether you feel like you're going through a crisis or just feeling stressed, take the first step towards helping yourself by reaching out.
Book an appointment with Psychology and Wellness for free, confidential, short-term counselling and wellbeing support.
First time with us?
Submit a form to get started and a clinician will contact you to assess your needs.
Returning client?
If you've seen us in the last 6 months, you can book or update your appointment.
Urgent support
Support for ADFA / Canberra students
If you're an ADFA or Canberra student in need of mental health support, please visit the .
Are you or someone you know experiencing gendered violence?
Help is available for you and fellow students if you have been affected by, witnessed, or are supporting someone experiencing ,Ìýrelationship violence,ÌýÌý´Ç°ùÌý.Ìý
The Gendered Violence Response Team (GVRT), made up of specialist mental health clinicians, can offer support, information, safety planning, or simply have an informal chat about your options. They can connect you with services for academic adjustments and provide guidance on reporting incidents. You can also report anonymously using the Gendered Violence portal.
Sometimes life can be tough and things don't go to plan. Just remember, you don't have to navigate it all on your own. Support is truly always available for you.
Check out the mental health resources, services, workshops and events below that have been designed to help you through challenging experiences.
Mental health approach
Our vision
"A »Ê¹Ú²ÊƱ community that values and promotes student mental health and wellbeing, allowing all students to flourish and have a positive student experience."
Our commitment
»Ê¹Ú²ÊƱ's approach and continued commitment to student mental health and wellbeing is informed by:
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Whole-of-university approach will be undertaken to promote student mental health and wellbeing in recognition of its important contribution to the student experience.
Whole-of-person approach will be utilised to understand and promote, student mental health and wellbeing, in recognition of the multiple factors that contribute to social and emotional wellbeing.
Equity, diversity and inclusion is a crucial lens in the design and delivery of student mental health and wellbeing initiatives, ensuring opportunities for all students.
Meaningful collaboration and co-design will underpin all initiatives, valuing the experience and expertise of students and staff alike.
Empirical evidence and meaningful data will drive decision-making and resource allocation in relation to student mental health and wellbeing.
Safe and accepting community culture will be cultivated and promoted so students feel able to seek help without fear of stigma or negative consequences.
Continuous evaluation and improvement will ensure that »Ê¹Ú²ÊƱ's service delivery is world-class and adapts to changes in students needs.
Provide a physical environment through the delivery of student spaces such as the wellness precinct to engage students in independent wellbeing activities.
In Australia, one in four students will experience mental ill-health during their time at university.
The Student Mental Health and Wellbeing Strategy has been designed to provide a high-level framework for addressing student mental health & wellbeing within »Ê¹Ú²ÊƱ.
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Developing the Strategy involved a deep dive review and extensive consultation with students, staff, other universities, and external service providers. Students were also ingrained into the Review and Strategy teams to ensure their voices were heard from the beginning.
The table below outlines the Strategic Priorities, Themes and Enablers of the Student Mental Health and Wellbeing Strategy:
We acknowledge that there is still much work to be done and that life as a student is challenging. The tasks of balancing study, work, and other activities put a strain on our students.
We remain committed to investing in the wellbeing of our students and engaging in collaborative and innovative research projects that centre on the student voice.

1. Prepare
Strategic Priority A: Prepare
Theme A1: Policy
»Ê¹Ú²ÊƱ will actively include mental health and wellbeing consideration in its policies and procedures, especially those directly affecting students. This will require processes and procedures that are mindful of the potential impacts on students, and actively promote positive mental health and wellbeing. This consideration will extend to curriculum and assessment design and implementation, with recognition of the significant impact this can have on student mental health and wellbeing.
Theme A2: Decision-Making
The implications for student mental health and wellbeing will be given due consideration in decision-making processes at all levels of the university. »Ê¹Ú²ÊƱ will recognise that decisions, such as the decision of a building, can have a significant impact on the mental health and wellbeing of students. This will require a university-wide understanding of student mental health and wellbeing, and the thoughtful development and application of decision-making criteria that promote positive mental health and wellbeing.
Theme A3: Planning
Throughout »Ê¹Ú²ÊƱ, all planning activities (new initiatives, buildings, processes, structures etc.) are undertaken in consideration of their impact on student mental health and wellbeing. This will require embedding a clear process within policies and procedures, and assessment of best practice to provide frameworks and guidance on implementation. Planning will involve co-design with staff, students and mental health subject matter experts regarding evidence-based practice.

2. Prevent
Strategic Priority B: Prevent
Theme B1: Culture
The culture at »Ê¹Ú²ÊƱ is one which:
- Promotes positive mental health and wellbeing
- Recognises and responds compassionately to students who are struggling with mental ill-health.
There is an open discussion about mental ill-health, the tools that can help prevent it and the means to respond effectively to it. Students are able to seek help without fear of stigma or reprisal and can be comforted by »Ê¹Ú²ÊƱ's supportive community. In terms of the wellbeing dimension, there are promotions of curricular and extracurricular strategies to create learning environments that support students to succeed academically, including opportunities to improve student self-management capability.
Theme B2: Mental Health Literacy
All students at »Ê¹Ú²ÊƱ are equipped with evidence-based resources and information to:
- Recognise and seek help for, mental healthÂ
- Recognise and seek help, when they are low on the wellbeing dimension.
They are educated in how to access resources relating to mental health and wellbeing, whether for themselves or others. Additionally, staff, decision-makers, and gatekeepers are literate regarding student mental health and wellbeing and can understand the impact of their actions. Student-facing staff are well versed in available resources, services and appropriate referrals, and feel supported in their capacity to assist students. Training and educational programs will be evidence-based, with a focus on practical skills underpinned by the »Ê¹Ú²ÊƱ stepped care model.
Theme B3: Early Intervention
»Ê¹Ú²ÊƱ is able to intervene early when students are at risk of mental ill-health and encourages early student self-presentation. »Ê¹Ú²ÊƱ uses innovative tools and systems to identify and reach at-risk students as early as possible. This results in better outcomes for students and a reduced burden on university resources.

3. Respond
Strategic Priority C: Respond
Theme C1: Coordinated
»Ê¹Ú²ÊƱ's response to student mental ill-health and low wellbeing is coordinated and collaborative, both across the university and in partnership with external service providers. A range of internal stakeholders including Arc Student Life @»Ê¹Ú²ÊƱ can be coordinated and mobilised for effective response to, and case management of, students with mental ill-health and low wellbeing. In addition, a strong partnership and referral network with external service-providers will enable students to have timely access to appropriate care.
Theme C2: Accessible
Any student, regardless of their background and financial circumstances, can access mental health and wellbeing services and resources when needed, in a timely and feasible manner. The principles of equity, diversity and inclusion will be fundamental to »Ê¹Ú²ÊƱ's service-offering. In addition, »Ê¹Ú²ÊƱ will aim to specifically improve access for the most vulnerable groups of students, recognising the unique challenges they may face. »Ê¹Ú²ÊƱ will take a multi-modal approach, understanding that individuals have different preferences with mental health and wellbeing services.
Theme C3: Effective
The »Ê¹Ú²ÊƱ services and referrals provided to students will be evidence-based and effective methods of promoting positive mental health and wellbeing, and addressing mental ill-health and low wellbeing. Students will receive timely, effective and evidence-based care. Empirical evidence will form the basis of services provided, and partnerships will be created with the best providers in the field. Responses will be appropriate for the specific needs of the student and »Ê¹Ú²ÊƱ will collect and use data to continuously evaluate how to improve its offering.
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Suicide prevention is a particularly complex and crucial element of student mental health and wellbeing. Therefore, an additional Suicide Prevention Strategy has been created as an appendix to the »Ê¹Ú²ÊƱ Student Mental Health & Wellbeing Strategy. This Strategy represents the university-wide commitment to understanding student suicide, mitigating risk, appropriate intervention, and providing support to those in need.
The Strategic Priorities for suicide prevention are aligned with those of the »Ê¹Ú²ÊƱ Student Mental Health & Wellbeing Strategy, with specific Suicide Prevention Themes which elaborate on those within the main strategy. The Strategic Priorities and Themes are:
- Prepare
- Gatekeeper Training
- Gatekeeper Support
- Policy
- Prevent
- Awareness
- Means Restriction
- Easy Identification
- Respond
- Intervention
- Transition
- Postvention
Learn more about each Strategic Priority and their objectives, initiatives and measures of progress towards suicide prevention by viewing the Mental Health & Wellbeing Strategy .
Do you need emergency support?
📞 For urgent attention with a medical emergency for yourself or someone with you, call Triple Zero 000 immediately.
📞 If someone has attempted or is at immediate risk of harm to themselves or others, call Lifeline on 13 11 14.
If you or someone you know are expressing suicidal thoughts, or you need emergency support, the resources below can get you in contact with proper assistance.
- Prepare
Support for »Ê¹Ú²ÊƱ staffÂ
Staff members looking for advice to help a student can call (02) 9385 5418 or visit the  for their own support needs.
Note: Advice after hours is limited to mental health and is not specific to »Ê¹Ú²ÊƱ.
Have a question?
Contact us for advice on all things »Ê¹Ú²ÊƱ, including faculty-specific questions, essential services, and even support and development. We’re here to help.